Privacy Policy for Your Security
Transparency in data collection and usage for your peace of mind
Introduction to Our Privacy Policy
Your privacy is important to us. This policy details how we handle and protect your personal information in accordance with Australian privacy regulations and our own commitment to integrity.
Please read this policy to learn what data we collect, why, and how it is safeguarded. By using our services, you agree to the practices described here.
What Data We Collect About You
We may collect personal information you provide, as well as technical and usage data to improve our services and communication.
Personal Information You Give Directly
- • Name and contact details you submit when making enquiries
- • Request details and preferences stated in your communications
- • Topics and feedback provided through messages or forms
- • Any documents you choose to upload
- • Additional details necessary for effective communication
Information We Collect Automatically
- • Device or browser used to access our site
- • IP address and system settings at time of visit
- • Actions taken or pages viewed on our website
- • Time and date of each website interaction
- • Anonymous data to assess patterns and improve our site
How We Use Your Data
Your information is used solely to provide and enhance our services, support your enquiries, and ensure secure communication.
- • Responding to enquiries and consultations
- • Improving website functionality and client experience
- • Maintaining security and fraud prevention
- • Internal analytics and process optimisation
- • Meeting legal and regulatory requirements
- • Communicating changes in policies or services
- • Providing relevant service updates as needed
Our commitment: We do not sell your personal information. All data is protected under strict confidentiality protocols and Australian law.
How We Share Your Data
Your data may be shared only with trusted third parties essential for service delivery or when required by law, always safeguarding your confidentiality.
Service Providers and Partners
We may engage certain partners or agents solely for technical support and to help us operate our website and services securely.
Legal Compliance and Disclosures
Information may be disclosed as required by law or regulatory requests only.
Anonymous Data and Improvements
Aggregated or anonymised data is used to improve our site and processes, without tracing back to you.
Your Data Rights and Choices
As an Australian resident, you have clear rights regarding access, correction, and deletion of your information. We respect your control and preferences.
- • You may request a copy of your data held by us at any time.
- • You have the right to correct inaccurate or incomplete data.
- • You can request deletion of your personal information where applicable.
- • You may obtain your data in a commonly used electronic format.
- • You can object to certain data uses or direct marketing.
- • You may ask us to restrict processing in certain cases.
To exercise your rights or for questions, contact us using the information provided below. We are committed to prompt responses.
How We Safeguard Your Data
Your data is protected by a combination of technical, organisational, and administrative safeguards, reviewed regularly for effectiveness.
Technical Data Security Measures
- • Site encryption via SSL technology
- • Firewalls and intrusion detection systems
- • Regular vulnerability scanning procedures
- • Secure authentication and access controls
Organisational Data Safety Procedures
- • Access limited to authorised staff only
- • Regular staff privacy and security training
- • Confidentiality agreements with team members
- • Routine policy and security reviews
How Long We Keep Your Data
Information is retained for as long as necessary to fulfil purposes outlined in this policy or required by law and regulation.
- • Account and identity records kept as needed
- • Consultation or service records maintained responsibly
- • Correspondence retained to ensure quality service
- • Payment or transactional logs retained securely
- • Marketing preferences handled with sensitivity
When data is no longer required, it is securely deleted or anonymised.
Data Transfers Outside Australia
Where necessary, we ensure overseas data handling meets Australian standards and safeguards your privacy and rights.
- • Only essential transfers occur, if ever needed
- • Partners must meet privacy and security standards
- • Australian law always governs personal data
- • You are informed if cross-border transfers take place
Cookies and Tracking Technologies
Cookies are used to enhance your browsing and improve site security. You can manage your cookie settings at any time.
Types of Cookies Used
- • Essential for secure website operation and access
- • Improve website performance and experience
- • Remember your settings and preferences
- • Support features requested by you
Adjust your browser settings to control the use of cookies on our website at any time.
Updates to This Policy
This policy may change to reflect evolving practices or regulations. Please revisit it regularly for updates.
- • Notices are posted for material changes
- • Significant revisions communicated directly
- • Updates are dated for your reference
- • Your continued use indicates acceptance of changes
If you do not accept updated terms, discontinue site use and contact us with concerns.
Contact Us About Privacy
Please contact us with any privacy questions or requests regarding your data.
Cyvralexion
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61817864132
Email: content@cyvralexion.com
Policy last updated December 11, 2025.
Effective from December 11, 2025.